Enshrouded Help Center
Guides, tutorials, and troubleshooting for your Enshrouded server
Getting Started
How to Connect to Your Game Server
Learn how to connect to your newly provisioned game server using your server's IP address and port.
Getting Started with Your Enshrouded Server
Just bought an Enshrouded server? Name it, set the slots and preset, read the Admin and Friend passwords, restart, and get your group in by searching the server name — in about five minutes.
Server Management
Changing Your Enshrouded Server Settings
Server name, player slots, game settings preset, voice and text chat, and roles — what each does, why every change needs a restart, and what lives elsewhere.
How to Connect to Your Server with SFTP
Use FileZilla, WinSCP or any SFTP client to upload large mods and maps, edit configs and download backups. Find your details, set a password and connect.
Upload Your Own World to Your Enshrouded Server
Move a world from another server or a PC: what moves (the map and bases) and what does not (characters, passwords), the savegame folder, the stop-copy-start sequence.
Enshrouded Roles and Passwords: Admin, Friend and Guest
Each role has its own password and permissions. The Admin and Friend roles your server starts with, the five permission flags, adding a Guest role, changing passwords, and why there is no whitelist.
Enshrouded Backups & Saves: Protecting Your World
Where the world lives, the 10-minute autosave, what the Backups tab snapshots, how to download the world yourself, the clean restore sequence, and the backup to take before 1.0.
Troubleshooting
Troubleshooting Connection Issues
Can't connect to your game server? Quick checks first, then the exact errors for Minecraft, BeamMP, Palworld and Project Zomboid — and what to send support if you're still stuck.
Players Can't Join My Enshrouded Server
Server online but nobody can find or join it? Work through the build mismatch, wrong-role password, still-starting, unrestarted-change, exact-name and reserved-slot checks.
Billing & Account
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Troubleshooting Connection Issues
Can't connect to your game server? Quick checks first, then the exact errors for Minecraft, BeamMP, Palworld and Project Zomboid — and what to send support if you're still stuck.
How to Connect to Your Game Server
Learn how to connect to your newly provisioned game server using your server's IP address and port.
How to Cancel Your Server Subscription
Step-by-step guide to cancelling your server subscription and what happens after cancellation.
How to Connect to Your Server with SFTP
Use FileZilla, WinSCP or any SFTP client to upload large mods and maps, edit configs and download backups. Find your details, set a password and connect.
Understanding Your Invoice
Learn how to read your Connect Hosting invoice and understand billing cycles, charges, and payment methods.
Players Can't Join My Enshrouded Server
Server online but nobody can find or join it? Work through the build mismatch, wrong-role password, still-starting, unrestarted-change, exact-name and reserved-slot checks.