Rust Help Center
Guides, tutorials, and troubleshooting for your Rust server
Getting Started
Server Management
Troubleshooting
Billing & Account
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TROUBLESHOOTING
Troubleshooting Connection Issues
Can't connect to your game server? Quick checks first, then the exact errors for Minecraft, BeamMP, Palworld and Project Zomboid — and what to send support if you're still stuck.
ONBOARDING
How to Connect to Your Game Server
Learn how to connect to your newly provisioned game server using your server's IP address and port.
GUIDE
How to Cancel Your Server Subscription
Step-by-step guide to cancelling your server subscription and what happens after cancellation.
BILLING
Understanding Your Invoice
Learn how to read your Connect Hosting invoice and understand billing cycles, charges, and payment methods.
GUIDE
How to Connect to Your Server with SFTP
Use FileZilla, WinSCP or any SFTP client to upload large mods and maps, edit configs and download backups. Find your details, set a password and connect.