Valheim Help Center
Guides, tutorials, and troubleshooting for your Valheim server
Getting Started
How to Connect to Your Game Server
Learn how to connect to your newly provisioned game server using your server's IP address and port.
Getting Started with Your Valheim Server
Just bought a Valheim server? Find it in your dashboard, read the join code from the console, get PC and console friends connected and make your first settings change — in about five minutes.
Server Management
Crossplay & Join Codes: Getting Console Players Onto Your Valheim Server
How PlayStation 5, Switch 2 and Xbox players join your dedicated server with a join code, why the code changes on every restart, and what console players need on their side.
Valheim Backups & Saves: Protecting and Moving Your World
Where your world files live, how saving works, what the Backups tab covers, and the exact steps to upload an existing world (.db + .fwl) onto your server.
Changing Your Valheim Server Settings
Server name, password, world name, public listing, crossplay and auto-update — where each lives, the password rules that stop the server, and the restart-to-apply rule.
How to Connect to Your Server with SFTP
Use FileZilla, WinSCP or any SFTP client to upload large mods and maps, edit configs and download backups. Find your details, set a password and connect.
Troubleshooting
Troubleshooting Connection Issues
Can't connect to your game server? Quick checks first, then the exact errors for Minecraft, BeamMP, Palworld and Project Zomboid — and what to send support if you're still stuck.
Players Can't Join My Valheim Server
Server online but friends can’t get in? Work through the stale join code, version mismatch, password, still-booting and crossplay checks that solve most Valheim join failures.
Valheim 1.0 Updates & Mods on Your Server
How game updates reach your server automatically, how to hold a version while console players catch up, what 1.0 does to an existing world, and where mods stand.
Billing & Account
Understanding Your Invoice
Learn how to read your Connect Hosting invoice and understand billing cycles, charges, and payment methods.
Valheim Server Plans Explained
Every plan runs the same 1.0 server with crossplay on; the difference is RAM, and Valheim RAM is about your world, not your player count. What 4GB, 6GB and 8GB each fit.
How to Cancel Your Server Subscription
Step-by-step guide to cancelling your server subscription and what happens after cancellation.
Most Viewed
Troubleshooting Connection Issues
Can't connect to your game server? Quick checks first, then the exact errors for Minecraft, BeamMP, Palworld and Project Zomboid — and what to send support if you're still stuck.
Players Can't Join My Valheim Server
Server online but friends can’t get in? Work through the stale join code, version mismatch, password, still-booting and crossplay checks that solve most Valheim join failures.
How to Connect to Your Game Server
Learn how to connect to your newly provisioned game server using your server's IP address and port.
How to Cancel Your Server Subscription
Step-by-step guide to cancelling your server subscription and what happens after cancellation.
How to Connect to Your Server with SFTP
Use FileZilla, WinSCP or any SFTP client to upload large mods and maps, edit configs and download backups. Find your details, set a password and connect.
Understanding Your Invoice
Learn how to read your Connect Hosting invoice and understand billing cycles, charges, and payment methods.