Palworld Help Center
Guides, tutorials, and troubleshooting for your Palworld server
Getting Started
Getting Started with Your Palworld Server
Just bought a Palworld server? Find it, boot it, grab your IP:port, get friends connected and make your first settings change — in about five minutes.
How to Connect to Your Game Server
Learn how to connect to your newly provisioned game server using your server's IP address and port.
Server Management
Changing Your Palworld Server Settings
Set XP rate, catch rate, day length, death penalty, PvP and more from the World Settings tab — with presets, the restart gotcha, and the whole-number rate fix explained.
Palworld Server Regions & Moving Between Them
Palworld runs in US East and Frankfurt. Pick the right region for your group, understand how a move works, and why a transfer might revert.
Palworld Crossplay: Letting Xbox, PS5, Steam & Game Pass Players In
The Crossplay Platforms setting decides who can join. Enable Steam, Xbox, PS5 and Mac correctly — and learn why Game Pass counts as Xbox.
Palworld Backups & Saves: Protecting Your World
How auto-save and rolling backups work, when to take a manual snapshot, how to restore, and the region-transfer gotcha that catches people out.
How to Connect to Your Server with SFTP
Use FileZilla, WinSCP or any SFTP client to upload large mods and maps, edit configs and download backups. Find your details, set a password and connect.
Troubleshooting
Can I Run Mods on My Palworld Server?
The honest answer: server-side mods are Windows-only and won't run on a Linux dedicated server. Here's what you can do instead — and where the full picture lives.
Players Can't Join My Palworld Server
Server is up but friends can't connect? Work through the crossplay, version, password, boot-time and direct-connect fixes that solve 90% of Palworld join problems.
Troubleshooting Connection Issues
Can't connect to your game server? Quick checks first, then the exact errors for Minecraft, BeamMP, Palworld and Project Zomboid — and what to send support if you're still stuck.
Billing & Account
Palworld Server Plans Explained
Every plan runs the full 32 players — what you actually pay for is RAM. How bases and Pals drive your needs, rough guidance per group, and how upgrading works.
Understanding Your Invoice
Learn how to read your Connect Hosting invoice and understand billing cycles, charges, and payment methods.
How to Cancel Your Server Subscription
Step-by-step guide to cancelling your server subscription and what happens after cancellation.
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TROUBLESHOOTING
Troubleshooting Connection Issues
Can't connect to your game server? Quick checks first, then the exact errors for Minecraft, BeamMP, Palworld and Project Zomboid — and what to send support if you're still stuck.
ONBOARDING
How to Connect to Your Game Server
Learn how to connect to your newly provisioned game server using your server's IP address and port.
TROUBLESHOOTING
Players Can't Join My Palworld Server
Server is up but friends can't connect? Work through the crossplay, version, password, boot-time and direct-connect fixes that solve 90% of Palworld join problems.
GUIDE
How to Cancel Your Server Subscription
Step-by-step guide to cancelling your server subscription and what happens after cancellation.
BILLING
Understanding Your Invoice
Learn how to read your Connect Hosting invoice and understand billing cycles, charges, and payment methods.
GUIDE
How to Connect to Your Server with SFTP
Use FileZilla, WinSCP or any SFTP client to upload large mods and maps, edit configs and download backups. Find your details, set a password and connect.